Privacy Policy

Welcome to Hemasseur.com ("Hemasseur," "we," "our," or "us"). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how Hemasseur collects, uses, stores, shares, and protects information obtained through our website, mobile applications, and related services (collectively, the "Platform").

By accessing or using Hemasseur.com, you agree to the practices described in this Privacy Policy.

1. About Hemasseur

Hemasseur is a membership-based online directory and listing platform that enables verified professionals and service providers to create profiles, promote their services, communicate with users, and manage memberships. Users may browse listings, contact providers, purchase memberships, and interact with content published on the Platform.

2. Information We Collect

Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Full name
• Email address
• Telephone number
• Physical location or service area
• Profile photographs and uploaded images
• Business information
• Biography and profile descriptions
• Account credentials
• Billing and payment-related information
• Customer support communications
• Verification documents submitted for profile approval

Account Information

When you create an account, subscribe to a membership, or submit a listing, we may collect:

• Username
• Password
• Membership status
• Profile preferences
• Account settings
• Listing information

Payment Information

Payments are processed through third-party payment processors. Hemasseur does not store complete credit card numbers on its servers. Payment processors may collect billing information necessary to complete transactions and comply with legal requirements.

Automatically Collected Information

When you use the Platform, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Referring URLs
• Website usage activity
• Clickstream data
• Session information
• Date and time of visits
• Approximate geographic location

3. Cookies and Tracking Technologies

Hemasseur uses cookies, pixels, tags, analytics tools, and similar technologies to improve user experience and Platform functionality.

These technologies help us:

• Authenticate users
• Remember preferences
• Analyze traffic patterns
• Improve website performance
• Measure advertising effectiveness
• Detect fraud and abuse
• Deliver relevant content and promotions

You may manage cookie settings through your browser; however, disabling cookies may limit certain Platform functionality.

4. Analytics and Advertising

We may use third-party services including analytics and advertising providers to understand Platform usage and improve our services.

These providers may collect information regarding your interactions with our Platform and other websites through cookies and similar technologies.

Such services may include:

• Website analytics providers
• Advertising networks
• Marketing and email service providers
• Conversion tracking services
• Social media integrations

These third parties operate under their own privacy policies.

5. Verification of Listings

To maintain the integrity of the Platform, Hemasseur may require identity verification and profile verification before a listing becomes publicly visible.

Verification information may include:

• Identification documents
• Contact verification
• Business verification
• Profile photographs
• Additional documentation reasonably necessary to verify authenticity

Verification does not constitute an endorsement, certification, guarantee, or warranty of any user, provider, or service.

6. How We Use Your Information

We may use collected information to:

• Create and manage accounts
• Publish and maintain listings
• Process memberships and subscriptions
• Verify identities and listings
• Provide customer support
• Process payments
• Improve Platform functionality
• Personalize user experiences
• Monitor security and prevent fraud
• Enforce our Terms of Service
• Send administrative notices
• Send promotional communications
• Conduct research and analytics
• Comply with legal obligations

7. Publicly Available Information

Certain profile information submitted by listing owners may be publicly visible on the Platform, including:

• Profile name
• Service location
• Photographs
• Biography
• Business information
• Public reviews and ratings
• Listing content

Users should avoid publishing information they do not wish to make publicly available.

8. Reviews and User Content

Users may submit reviews, ratings, comments, messages, photographs, and other content.

By submitting content, you grant Hemasseur a worldwide, non-exclusive, royalty-free license to display, reproduce, modify, distribute, and use such content in connection with operating and promoting the Platform.

We reserve the right to remove content that violates our policies or applicable laws.

9. Information Sharing and Disclosure

Service Providers

Third-party vendors that assist with:

• Payment processing
• Cloud hosting
• Analytics
• Marketing
• Customer support
• Security monitoring

Legal Requirements

We may disclose information when required to:

• Comply with applicable laws
• Respond to legal requests
• Protect our rights and property
• Prevent fraud or unlawful activity
• Protect the safety of users and the public

Business Transfers

If Hemasseur undergoes a merger, acquisition, restructuring, financing, or sale of assets, user information may be transferred as part of that transaction.

With Your Consent

We may share information for other purposes when you provide consent.

10. Data Retention

We retain information for as long as reasonably necessary to:

• Provide services
• Maintain business records
• Resolve disputes
• Enforce agreements
• Comply with legal obligations

Even after account closure, certain information may be retained where required by law or for legitimate business purposes.

11. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

12. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Accessing your information
• Correcting inaccurate information
• Requesting deletion
• Restricting certain processing
• Objecting to certain uses
• Receiving a copy of your data

Requests may be submitted using the contact information provided below.

13. California Privacy Rights

Residents of California may have additional privacy rights under applicable California privacy laws, including rights relating to access, deletion, correction, and information about data-sharing practices.

Hemasseur does not sell personal information as defined under applicable California privacy laws.

14. International Users

Hemasseur is operated from the United States.

If you access the Platform from outside the United States, your information may be transferred to, stored, and processed in the United States and other jurisdictions where our service providers operate.

By using the Platform, you consent to such transfers.

15. Children's Privacy

The Platform is intended solely for individuals who are at least 18 years of age.

We do not knowingly collect personal information from individuals under 18. If we become aware that such information has been collected, we will take appropriate steps to delete it.

16. Account Deletion

Users may request deletion of their accounts by contacting us.

Upon receiving a valid request, we will take reasonable steps to remove or anonymize personal information, subject to legal, security, contractual, and operational requirements.

Certain information may remain in backups, logs, or records where retention is legally required.

17. Third-Party Websites

The Platform may contain links to third-party websites or services.

Hemasseur is not responsible for the privacy practices, content, or policies of third parties. Users should review the privacy policies of any external websites they visit.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.

19. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Hemasseur
United States
Email: [email protected]
Website: https://www.hemasseur.com